Tomás,a sales associate in the furniture department of the Larkspur Department Store,reports to Carolina,the furniture department manager.This morning,Carolina asked Tomás to change the price tags on the desk chairs.While working on this task,David,the computer department manager,told Tomás that he wanted him to unload some computers.Tomás is confused about what to do because under the principle of unity of command,
A)employees should report to no more than one manager.
B)Tomás will need to determine how he can multitask.
C)employees can report to two managers,so Tomás needs to decide whose directions to follow.
D)Tomás can refuse to do both tasks.
E)Tomás needs to decide which manager has more power.

Question

Quizplus · Accepted Answer

The principle of unity of command states that employees should report to only one manager. Therefore, Tomás should clarify with Carolina which task is more important and complete that task first before moving on to any other tasks. He should not take direction from David without consulting with his immediate manager, Carolina.

Tomás,a Sales Associate in the Furniture Department of the Larkspur