George,a longtime hotel manager for Holiday Inn,was meeting with Sally,a new front-desk manager,and telling her about his recent decision not to fire a front desk employee about whom several guests had complained.George discussed the four stages of the decision process.He said,"I first identified the problem,and then I gathered alternative solutions.I evaluated each choice and selected a solution.I then implemented my decision to not fire the employee but instead to provide him with additional training.Finally,I followed up with an evaluation of the solution I'd chosen." George is using the ______ process.

Question

Quizplus · Accepted Answer

George is using the rational decision-making model, which includes four stages: problem identification, alternative solutions, evaluation and selection, implementation, and evaluation of the decision. He gathered data, considered different alternatives, and selected the best solution. Finally, he followed up to ensure the chosen solution was effective.

George,a Longtime Hotel Manager for Holiday Inn,was Meeting with Sally,a