George,Donna,and Maria are on the five-member Benefits Task Force that is researching options for the new benefits package.Over lunch,George suggests that going with the Members' Choice HMO is the best course of action,and Donna and Maria agree with George for the sake of unanimity,without ever researching and accurately assessing the decision.George,Donna,and Maria are engaged in
A)groupthink.
B)heuristics.
C)the Delphi technique.
D)group marketing.
E)goal displacement.

Question

Quizplus · Accepted Answer

The scenario describes groupthink, which is the tendency for group members to conform to a shared opinion without critically evaluating alternatives or gathering relevant information. The fact that George suggests an option without any research, and Donna and Maria uncritically agree, suggests that the group is not engaging in a rigorous decision-making process.

George,Donna,and Maria Are on the Five-Member Benefits Task Force That