The management of a facility that manufactures parts for car brakes has a policy of testing only some of the items in each production run to locate errors, with the ultimate goal of minimizing errors by managing each stage of production. This process is an example of the ________ technique.
A) zero defects
B) minimal defects
C) JIT
D) quality focus
E) quality control

Question

Quizplus · Accepted Answer

Quality control techniques were developed in the 1930s at Bell Telephone Labs by Walter Shewhart, who used statistical sampling to locate errors by testing only some (rather than all) of the items in a particular production run.

The Management of a Facility That Manufactures Parts for Car