To maintain a competitive advantage, the top management of a national furniture store made the decision to increase employee training, add rewards that motivate employees, and look at improving procedures related to disciplining workers. These decisions are made by managers who play a ________ role.
A) figurehead
B) leadership
C) liaison
D) spokesperson
E) negotiator

Question

Quizplus · Accepted Answer

In a role of leader, you are responsible for the actions of your subordinates, since their successes and failures reflect on you. Your leadership is expressed in your decisions about training, motivating, and disciplining people.

To Maintain a Competitive Advantage, the Top Management of a National