A company has developed a list of quality-related costs as follows:
The company's controller is pleased with the Year 2 results and commented that the company is now on its way toward total quality. Is the controller right? Explain.

Question

A company has developed a list of quality-related costs as follows:
  The company's controller is pleased with the Year 2 results and commented that the company is now on its way toward total quality. Is the controller right? Explain.

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The Answer of A company has developed a list of quality-related costs as follows:
  The company's controller is pleased with the Year 2 results and commented that the company is now on its way toward total quality. Is the controller right? Explain.

A Company Has Developed a List of Quality-Related Costs as Follows