Consumers are mistaken in their belief that the auto manufacturers have a policy of providing secret warranties to select customers.

Question

Quizplus · Accepted Answer

Auto manufacturers sometimes do have policies known as "secret warranties" or "goodwill service" where they offer free repair or maintenance to select customers, often to address a known issue without issuing a public recall. This is not widely advertised but is a practice in the industry to maintain customer satisfaction and loyalty.

Consumers Are Mistaken in Their Belief That the Auto Manufacturers