Which of the following common functional areas in an information systems department provides services to internal and external customers on technology issues?
A) Services Administration
B) Telecommunications and Network services
C) Operations
D) End-User Support and Help Desk

Question

Quizplus · Accepted Answer

End-User Support and Help Desk provides services to both internal and external customers on technology issues. Services Administration deals with managing service-level agreements and contracts, Telecommunications and Network services deal with managing the network infrastructure, and Operations deals with managing the day-to-day operations of the organization's systems and applications.

Which of the Following Common Functional Areas in an Information