degree of service provided to the customer from self-,limited-,and full-service retailers is referred to as __________.
A) involvement
B) level of service
C) service commitment
D) customer obligation
E) degree of commitment

Question

Quizplus · Accepted Answer

The degree of service provided to the customer is referred to as the level of service, which can vary depending on whether the retailer is self-service, limited-service, or full-service. In this context, "involvement", "service commitment", "customer obligation", and "degree of commitment" do not accurately reflect the level of service provided.

Degree of Service Provided to the Customer from Self-,Limited-,And Full-Service