Nordstrom stores typically have 50 percent more salespeople on the floor than similarly sized stores,and the salespeople are renowned for their professional and personalized attention to customers.Nordstrom would be considered a(n)__________.

Question

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Nordstrom's emphasis on personalized attention and high number of salespeople on the floor indicate that it is a full-service retailer. This means that it offers a wide variety of products and services, and places a strong emphasis on customer service. The other options do not accurately describe Nordstrom's approach to retailing. For example, exclusive-service retailers typically offer high-priced luxury products, while limited-service retailers have a smaller selection of products and less emphasis on customer service. Upscale retailers may offer high-end products, but this term does not convey the same level of focus on personalized attention to customers as the term 'full-service retailer'.

Nordstrom Stores Typically Have 50 Percent More Salespeople on the Floor