Andrea Arenas is the owner of 2 Places at 1 Time,a concierge company.She and her staff of 60 perform everyday services such as walking the dog,picking up cleaning,waiting for the repairman,and going to the post office for people who are too busy to perform these simple acts.She has often been hired by major corporations to perform services for their harried executives,and now many of her major clients are providing perks like her service to their employees.Her staff is overworked and she is hiring more employees to fill demand.Arenas is not experiencing __________; in fact,all of her employees are providing the maximum level of services to customers.

Question

Quizplus · Accepted Answer

The scenario indicates that Andrea's staff is overworked and she is hiring more employees to meet the demand for her services. This suggests that there is a lack of idle production capacity, which means that the company's resources are being fully utilized to meet customer demand. Therefore, the correct answer is "idle production capacity." The other options (off-peak pricing, static demand, capacity marketing, and capacity inventory) are not relevant to the given scenario.

Andrea Arenas Is the Owner of 2 Places at 1