Sterile Feral,Inc.is a nonprofit organization that catches wild or stray cats,and then neuters,vaccinates,and releases them back into the wild.Veterinarians are particularly impressed with how dependably the organization is able to perform its promised service.With which service quality dimension are veterinarians most impressed?
A) assurance
B) tangibility
C) reliability
D) credibility
E) empathy
Correct Answer:
Verified
Q125: customer contact audit refers to
A) the initial
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