public relations experts agree that it is best for a company to ___________ comments about it on the Internet.

Question

Quizplus · Accepted Answer

Responding to comments about a company on the Internet is crucial for effective reputation management. Ignoring comments can worsen the situation, and arguing with them can create an online conflict that can damage the company's reputation. Blogging about company-related issues is also not always the best option since it may not directly address the concerns of the commenters. Therefore, the best choice is to respond to comments in a thoughtful, empathetic, and professional manner. This can help the company address any negative feedback and show that it cares about its customers' concerns. Choosing option E (consider) is vague and doesn't provide a clear course of action, making it a weak choice.

Public Relations Experts Agree That It Is Best for a Company