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Small Bookstores,and Even Large Ones Like Borders and Bookstar,have Closed

Question 106

Multiple Choice

small bookstores,and even large ones like Borders and Bookstar,have closed.Subscribers to newspapers and magazines have cancelled their print subscriptions.This trend has caused retailer Barnes & Noble to offer the Nook,a digital e-reader for $99 and newspaper publishers such as the StarTribune to offer online content for $1.99 per week because of the success of Apple's iPad and Amazon's Kindle,which display digital content in a very user-friendly experience.Barnes & Noble and the StarTribune MOST LIKELY had to change their __________,which was(were) triggered by the technological and social changes that occurred in their marketing environments.


A) organizational culture
B) marketing tactics
C) business model
D) strategic marketing process
E) goals/objectives

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