respect to the history of American business,the __________ era started in the 1980s in which firms seek continuously to satisfy the high expectations of customers.
A) production
B) sales
C) marketing concept
D) customer relationship
E) societal marketing

Question

Quizplus · Accepted Answer

The customer relationship era began in the 1980s, focusing on building long-term relationships with customers and continuously meeting their expectations.

Respect to the History of American Business,the __________ Era Started