________ is a structured approach for the transition employees must make as they switch from their existing work processes to new ones.
A) Change management
B) Total quality management
C) Project portfolio management
D) Business process management

Question

Quizplus · Accepted Answer

Change management is a structured approach to managing the people side of change as they move from old work processes to new ones. It facilitates the transition, reduces the resistance and increases the chances of success. Total quality management, project portfolio management and business process management also play important roles in managing business operations but they do not specifically address the people side of change.

________ Is a Structured Approach for the Transition Employees Must