Which of the following statements is true about the value chain?
A) It ends when the customer buys a product.
B) It involves components that are external to the company.
C) It involves only the primary activities of a business.
D) It does not involve the intermediaries that a company maintains.

Question

Quizplus · Accepted Answer

The value chain includes both internal and external components, including suppliers and distributors. Option A is incorrect because the value chain includes post-purchase activities such as customer support. Option C is incorrect because the value chain encompasses both primary and support activities. Option D is incorrect because intermediaries such as retailers and wholesalers are part of the value chain.

Which of the Following Statements Is True About the Value