Baggins Incorporated identifies new product development and product improvement as the top corporate goals.An employee developed an innovation that will correct a shortcoming in one of the company's products.Although Baggins current Return on Investment (ROI)is 15%,the product innovation is expected to generate ROI of only 12%.As a result,the employee fails to follow up.As a result,awarding bonuses to employees based on ROI resulted in
A) goal conflict.
B) information overload.
C) goal congruence.
D) decreased value of information.

Question

Quizplus · Accepted Answer

The situation presented in the scenario demonstrates goal conflict, as the employee's innovative idea aligns with the goal of product improvement, but conflicts with the goal of achieving a high ROI. The fact that the employee chooses not to follow up on the idea indicates that they are aware of this conflict and are choosing to prioritize the ROI goal over the product improvement goal.

Baggins Incorporated Identifies New Product Development and Product Improvement as the Top