Ace Fasteners Is a Small Manufacturing Company

Ace Fasteners is a small manufacturing company.The controller has been preparing aging schedules and found that the company's invoices are not being sent out in a timely manner.The accounts receivable department has told the controller that it is not getting information when orders are completed and shipped due to its computer system.The computer system is slow and cannot keep pace with production.As a result,the computer system crashes frequently.The accounts receivable department often must type invoices when the computer system is malfunctioning,resulting in backlogs and delays in billing.When the controller brings up the issue to the president of the company at a weekly management meeting,the president states,"Just get the problem fixed so we can send out the bills on time.What is the next item on the agenda?"
Required: From a standpoint of systems planning and feasibility analysis,how would you as a consultant (hired by the controller of Ace Fasteners to "fix the problem")advise the controller and management to proceed to remedy this systems problem?