Which of the following is a difference between operational-level and tactical-level decision making?
A)Operational decisions are undertaken by managers, whereas tactical decisions are made by junior executives.
B)Operational decisions impact the organization and its industry, whereas tactical decisions deal with routine transactions.
C)Operational decisions mostly address issues like product development and marketing plans, whereas tactical decisions address issues such as investment and hiring policies.
D)Operational decisions require detailed, structured information about actual transactions by customers, whereas tactical decisions need more aggregated information to monitor success and plan next steps.

Question

Quizplus · Accepted Answer

Operational decisions require more detailed information because they deal with day-to-day activities, while tactical decisions require more aggregated information because they deal with monitoring and planning for success. Option A is incorrect because junior executives are usually responsible for operational decision making, while tactical decisions are made by middle managers. Option B is incorrect because tactical decisions are not limited to routine transactions. Option C is incorrect because both operational and tactical decisions can address a variety of issues.

Which of the Following Is a Difference Between Operational-Level and Tactical-Level