Traditional performance management systems can be adapted to include measures of environmental costs, savings, and liabilities. The number of local, organic products available at a grocery store is an example of a key performance indicator (KPI)classified under which perspective of the balanced scorecard?

Question

Quizplus · Accepted Answer

The community perspective of the balanced scorecard focuses on the impact of the organization on the local community and environment. Therefore, measures related to environmental costs, savings, and liabilities would fall under this perspective, along with the number of local and organic products available in a grocery store.

Traditional Performance Management Systems Can Be Adapted to Include Measures