Jonathan Collins, a customer relations manager at a retail firm in Minnesota, has accumulated contacts with clients and suppliers throughout his years in the organization. Which of the following is a type of intellectual capital he is contributing to in this case?
A)equity capital
B)structural capital
C)human capital
D)social capital

Question

Quizplus · Accepted Answer

Social capital is the value created by relationships, connections, and interactions between individuals and groups. In this case, Jonathan Collins has accumulated contacts with clients and suppliers, which means he has a network of relationships that he can leverage to create value for the organization. Therefore, he is contributing to social capital. Equity capital refers to the funds provided by shareholders, structural capital refers to the organization's processes and systems, and human capital refers to the knowledge and skills of employees. These are not relevant to the given scenario.

Jonathan Collins, a Customer Relations Manager at a Retail Firm