Non-financial performance measures
A)vary from industry to industry.
B)include variable cost but not fixed cost variances.
C)include both variable and fixed cost variances.
D)are used for performance evaluation, but not for planning and control.
E)deal with personnel matters.

Question

Quizplus · Accepted Answer

Non-financial performance measures vary from industry to industry and can include metrics such as customer satisfaction, employee engagement, quality control measures, and environmental impact. They are used for performance evaluation, planning, and control and do not necessarily deal with specific personnel matters. The options B and C are incorrect as they only refer to cost variances, whereas non-financial measures can encompass a wide range of metrics.

Non-Financial Performance Measures