R&D, production, and customer service are business functions that are all included as part of

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R&D, production, and customer service are all part of the value chain, which is a series of activities that a firm performs in order to deliver a valuable product or service to its customers. The value chain includes activities related to design, production, marketing, delivery, and customer service. Benchmarking is a process of comparing a company's performance to that of its competitors, and marketing is a broader function that includes activities related to identifying and satisfying customer needs. The supply chain includes activities related to sourcing materials and components, production, and delivery of products to customers. However, R&D, production, and customer service are specifically part of the value chain. Company strategy encompasses a range of activities related to goal-setting, resource allocation, and decision-making, but is not a specific business function like R&D, production, or customer service.

R&D, Production, and Customer Service Are Business Functions That Are