The collection of people, technology, and systems within an organization that has primary responsibility for providing the organization's products or services is called:
A)the supply chain.
B)the operations function.
C)the factory set.
D)relationship management.

Question

Quizplus · Accepted Answer

The definition provided describes the operations function, which includes the people, technology, and systems responsible for producing the organization's products or services. The supply chain refers to the network of suppliers, manufacturers, distributors, and retailers involved in the production and delivery of a product. The factory set refers specifically to the physical location and equipment used in production, which is too narrow a definition. Relationship management is the process of building and maintaining positive relationships with customers, suppliers, and other stakeholders, but does not encompass the full scope of the operations function.

The Collection of People, Technology, and Systems Within an Organization