Last year the Monroe Logistics Company reported 40,000 damaged deliveries, 18,000 deliveries to the wrong address, 15,000 late deliveries, 1,200 deliveries billed incorrectly, and 127,000 deliveries handled properly. Assuming no delivery had more than one error, Monroe's percent perfect order is:

Question

Quizplus · Accepted Answer

The percent of perfect orders is calculated by dividing the number of deliveries handled properly by the total number of deliveries, then multiplying by 100.

Total deliveries = 40,000 + 18,000 + 15,000 + 1,200 + 127,000 = 201,200
Proper deliveries = 127,000

Proper deliveries / Total deliveries x 100 = 127,000 / 201,200 x 100 = 63%

Therefore, the percent perfect order is 63%.

Last Year the Monroe Logistics Company Reported 40,000 Damaged Deliveries