The perfect order measures how effectively logistics serves the customer while the landed cost measures how efficiently logistics provides that service.

Question

Quizplus · Accepted Answer

The perfect order metric measures the overall effectiveness and accuracy of the logistics process in meeting customer expectations, while the landed cost metric assesses the efficiency of logistics by including all costs associated with getting the product to the customer, such as transportation, customs duties, and taxes.

The Perfect Order Measures How Effectively Logistics Serves the Customer