What are the implications of an empty column (i.e., one with no check marks or x's)in the main body of the matrix of the house of quality?
A)Nothing, it's just a sparse row.
B)There is no synergy among the product characteristics.
C)Product characteristics are potentially unnecessary.
D)Customer requirements are potentially not being met by the product.

Question

Quizplus · Accepted Answer

An empty column in the house of quality matrix suggests that the corresponding product characteristic does not contribute to meeting any customer requirements, indicating it may be unnecessary.

What Are the Implications of an Empty Column (I