Which of the following is least like to be a factor in loyalty amongst loyal but largely self-serving customers?

Question

Quizplus · Accepted Answer

Loyal but largely self-serving customers are not motivated primarily by rewards for past service. They are motivated by the availability of the desired product or service at a price they are prepared to pay. The product or service always being available when required is also important to maintain their loyalty.

Which of the Following Is Least Like to Be a Factor