Which of the following are among the statistical tools discussed in your text and used in applying TQM?
A) The process flow chart
B) The cause-and-effect diagram
C) The Pareto diagram
D) The Taguchi view of quality loss
E) All of these

Question

Quizplus · Accepted Answer

All of these tools are discussed in the text and used in applying TQM. The process flow chart helps to identify the steps in a process and potential areas of improvement. The cause-and-effect diagram, also known as a fishbone diagram or Ishikawa diagram, helps to identify the possible causes of a problem. The Pareto diagram helps to prioritize which problems to address by showing which ones are the most frequent. The Taguchi view of quality loss emphasizes the cost of quality and the importance of minimizing variability in the production process.

Which of the Following Are Among the Statistical Tools Discussed