A nurse is receiving a telephone order from a health care provider.The nurse uses a safety measure of preventing errors that is recognized by The Joint Commission as one method of meeting National Patient Safety Goals.What is the second step of this method?
A)Read back
B)Background
C)Recommendation
D)Situation
E)Assessment

Question

Quizplus · Accepted Answer

SBAR (Situation,Background,Assessment,and Recommendation)is a method of communication among health care workers and a part of documentation (Kaiser Permanente,2007).SBAR is considered a safety measure in preventing errors from poor communication during "hand-off" or "handover" interactions,the communication that occurs from one shift to the next or when a nurse phones a health care provider with information about a patient.An additional "R" is added.The additional "R" (SBARR)represents "read back" when the nurse reads back the order for clarification.

A Nurse Is Receiving a Telephone Order from a Health