Which one of the following dimensions provides measures on how efficiently and effectively the organization is performing key business processes?
A)financial
B)internal operations
C)innovations and learning
D)customer perspectives

Question

Quizplus · Accepted Answer

The internal operations dimension provides measures on how efficiently and effectively the organization is performing key business processes, such as production, logistics, and supply chain management. This includes metrics such as cycle time, defect rates, and productivity.

Which One of the Following Dimensions Provides Measures on How