The process of creating value for customers is the result of nine activities (five primary and four support)that taken together form a

Question

Quizplus · Accepted Answer

The nine activities that create value for customers are known as the value chain. The primary activities include inbound logistics, operations, outbound logistics, marketing and sales, and service. The support activities include procurement, technology development, human resource management, and infrastructure. Therefore, option A is the correct choice.

The Process of Creating Value for Customers Is the Result