Having recently started his job at 7 Days Supermarket, Peter was heard making a comment that "Working at 7 Days Supermarket was not nearly what I expected it to be." This is an example of _____ that occurs in the _____ stage of the socialization process.

Question

Quizplus · Accepted Answer

Peter's comment indicates that he is experiencing a reality shock, which is when an individual realizes that the expectations they had about a job or organization do not match the reality of the situation. This typically occurs during the encounter stage of the socialization process when new employees are confronted with the actual job tasks and organizational culture.

Having Recently Started His Job at 7 Days Supermarket, Peter