Scenario: Eva Mineral Water, Inc

Scenario: Eva Mineral Water, Inc.Ben, Tom, Ron, and Harry are four individuals working at Eva Pure, a bottled water manufacturing company.They all started at different times at the company, bringing different levels of experience and abilities to their jobs.John is the factory manager supervising all the employees including these four.From a readiness point of view, it can be said that Ben is able but unwilling, Tom is both able and willing, Ron is neither able nor willing, and Harry is not able but highly willing to take on the responsibilities.John must respond differently to each of them to get them prepared and get the job done.Which of the following behaviors would be best suited to deal with Ben's readiness?

A) Delegating
B) Telling
C) Selling
D) Participating
E) Negotiating