Scenario: Palliative Care Home Carl, Andy, and Ben are employees at Palliative Care Home (PCH).They report to Lisa who is the department manager.Lisa has a tremendous amount of freedom to make decisions on how she manages her employees.She recently gave Andy the preferred shift for his outstanding service to the patients at PCH, along with an employee-of-the-month award.In his acceptance speech, Andy indicated he is simply trying to emulate Carl, who is liked by all the patients at PCH.He admires Carl and has learned several things about the job by just observing him.Ben, feeling left out, has started to enlist other employees in the department to help influence Lisa for next month's award.Lisa's freedom to make her own decisions is indicative of the _____ contingency factor of power.

Question

Quizplus · Accepted Answer

Discretion refers to the amount of freedom and autonomy a person has to make decisions. In this scenario, Lisa has a lot of discretion in deciding which employee to award and giving Andy the preferred shift. This shows that Lisa has the power to make her own decisions without needing approval from higher authorities.

Scenario: Palliative Care Home Carl, Andy, and Ben Are Employees