Natalie, Charlet, and Rose are three dental hygienists who work for Dr.Doris at Healthy White.All three hygienists perform almost the same tasks every day.On an average, they see 12 people every day for regular teeth cleaning which involves cleaning, flossing, rinsing, and a normal checkup.Dr.Doris, on the other hand, has quite an unpredictable job.She has to respond to all types of teeth-related emergencies including surgeries.All three hygienists always try to help each other out, have a very good attitude toward each other, and keep each other informed about matters that are relevant to them and to Dr.Doris.Natalie specifically takes on the role of attending all community-related voluntary meetings and functions where Healthy White may have a stake or is asked to be present.She makes sure that she is up to date with all dental regulations and business-related news that may have an impact on Healthy White.Rose and Charlet, on the other hand, can be described as the unofficial publicists of Healthy White.They always represent the clinic in a very positive way away from work.Dr.Doris couldn't be happier to have such wonderful people working with her.The three hygienists interact with one another in a manner that reflects high levels of _____.

Question

Quizplus · Accepted Answer

The interactions between the three hygienists reflect high levels of interpersonal citizenship behavior, as they help each other out, have a good attitude toward each other and keep each other informed about relevant matters. This behavior goes beyond the routine task performance and is not related to centralized behavior or boosterism, and while they may also perform adaptive task performance, it is not mentioned in the given scenario.

Natalie, Charlet, and Rose Are Three Dental Hygienists Who Work