Terry works doing oil changes and is sick and tired of rude customers.Terry decides to purposely use the wrong type of oil for the next rude customer knowing that it will harm the customer's engine in the long run but won't be traceable or noticed immediately.Terry is considering sabotaging the next rude customer's care, a form of ______.
A)counterproductive behavior
B)citizenship behavior
C)creative property deviance
D)collateral theft
E)production deviance

Question

Quizplus · Accepted Answer

This is an example of counterproductive behavior, as Terry is intentionally harming the customer's car in retaliation for the customer's rudeness.

Terry Works Doing Oil Changes and Is Sick and Tired