Information overload is a positive benefit of e-mail communication channels in organizations.

Question

Quizplus · Accepted Answer

Information overload is a negative consequence of e-mail communication channels in organizations. It can lead to decreased productivity, increased stress, and important messages getting lost in the noise. However, e-mail communication can be useful when managed properly, with clear communication guidelines and filtering tools.

Information Overload Is a Positive Benefit of E-Mail Communication Channels