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Mel Torme,sales Manager for Hokque,Inc ACalculate the Delivery Cycle Time for the Order

Question 164

Essay

Mel Torme,sales manager for Hokque,Inc.has received numerous customer complaints about the length of time it takes to receive an order.He has gathered the following information from a recent order to help him understand the issue.
 Hours Required Process customer order1Wait for direct materials to arrive24Fabrication of parts30Move parts to assembly area8Wait for machine time45Assembly of parts24Move parts to finishing department3Wait for machine time24Finishing units40Move to packaging department8Packaging12Move to shipping department2Load order on delivery truck4Delivery time8Unload delivery truck4Return to factory8\begin{array}{lr}&\underline{\textbf { Hours Required }}\\\text{Process customer order} & 1 \\\text{Wait for direct materials to arrive} & 24 \\\text{Fabrication of parts} & 30 \\\text{Move parts to assembly area} & 8 \\\text{Wait for machine time} & 45 \\\text{Assembly of parts} & 24 \\\text{Move parts to finishing department} & 3 \\\text{Wait for machine time} & 24 \\\text{Finishing units} & 40 \\\text{Move to packaging department} & 8 \\\text{Packaging} & 12 \\\text{Move to shipping department} & 2 \\\text{Load order on delivery truck} & 4 \\\text{Delivery time} & 8 \\\text{Unload delivery truck} & 4 \\\text{Return to factory} & 8 \\\end{array}

a.Calculate the delivery cycle time for the order.
b.Calculate the manufacturing time for the order.
c.Calculate the value-added time for the order.
d.Calculate the manufacturing cycle efficiency.

Correct Answer:

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