Whose perceptions of the company's products or services are the most important to the manager?

Question

Quizplus · Accepted Answer

Customers' perception is the most important because they are the ones who purchase and use the products or services. Their satisfaction directly impacts the success of the company. While the other stakeholders (board of directors, president, and stockholders) have their own interests in the company, ultimately it is the customers who determine the success or failure of the business.

Whose Perceptions of the Company's Products or Services Are the Most