When a client feels understood by the financial planner,
A)The client is more receptive to a recommendation
B)The client is more understanding of the cost of the session
C)The client will be patient during periods of poor performance
D)All of the above
E)None of the above

Question

Quizplus · Accepted Answer

When a client feels understood by the financial planner, they are more likely to trust and value their recommendations, which can lead to increased receptiveness. Feeling understood also helps to build a strong relationship between the client and planner, which can make the client more patient during periods of poor performance. However, there is no direct correlation between feeling understood and being more understanding of the cost of the session.

When a Client Feels Understood by the Financial Planner