Dysfunctional behaviour is more likely in discretionary rather than engineering cost centres.

Name: Dysfunctional behaviour is more likely in discretionary rather than engineering cost centres.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

Discretionary cost centres, such as marketing or research and development, may have less clear-cut goals and measurements than engineering cost centres, which can lead to ambiguity and potential dysfunctional behaviour such as political manoeuvring or resistance to change.

Dysfunctional Behaviour Is More Likely in Discretionary Rather Than Engineering