Activities in the value chain are classified as value-added or non-value-added in many organisations.

Question

Quizplus · Accepted Answer

This statement is true. Activities in the value chain that directly contribute to creating value for the customer are classified as value-added, while activities that do not directly contribute to value creation are classified as non-value-added. This categorisation helps organisations identify areas for improvement and cost reduction.

Activities in the Value Chain Are Classified as Value-Added or Non-Value-Added