The nurse is caring for a client in the pediatric intensive-care unit (PICU). The parents have expressed anger over the nursing care their child is receiving. Which nursing intervention is most appropriate based on the situation?

Question

Quizplus · Accepted Answer

Acknowledging the parents' concerns and collaborating with them regarding the care of their child is the most appropriate nursing intervention. This demonstrates empathy, validates their concerns, and involves them in their child's care plan, which may help to alleviate their anger. Calling the physician or chaplain may not necessarily address the parents' concerns or improve their level of satisfaction with the care their child is receiving. Restricting their visitation may further exacerbate the situation.

The Nurse Is Caring for a Client in the Pediatric