As firms realized that the ______ of a product strongly impacted the profitability and competitiveness of the organization, they began to pay attention to management styles that would increase workers' ability and motivation.
A) ROI
B) quality
C) defects
D) capabilities

Question

Quizplus · Accepted Answer

Quality of a product strongly impacts the profitability and competitiveness of the organization. Therefore, management styles that increase workers' ability and motivation to ensure high quality became important. The other options (ROI, defects, and capabilities) are not directly related to the impact of product quality on profitability and competitiveness.

As Firms Realized That the ______ of a Product Strongly