When Marcie conducted an interview with the local homeless shelter supervisor,the supervisor kept answering "yes" or "no" to all of Marcie's questions.Marcie was getting frustrated because she was not getting the material she needed.What most likely caused Marcie's problem?
A)The supervisor was being difficult and unfriendly.
B)Marcie had planned only closed-ended questions and forgot to follow up by asking "why?"
C)The supervisor was probably new and inexperienced and did not know the answers.
D)The supervisor probably is not used to being interviewed.

Question

Quizplus · Accepted Answer

Closed-ended questions often require yes or no answers, but they do not provide a lot of detail or insight. Follow-up questions such as "why" or "can you tell me more about that" can help the interviewee provide more meaningful responses. Marcie may have overlooked the importance of asking open-ended questions.

When Marcie Conducted an Interview with the Local Homeless Shelter