Organizations are using ____ tools to get closer to customers by allowing them to try new products,identify issues,and make recommendations for improvement-all before the new product even goes into a formal test market.
A) collaboration
B) communication
C) co-working
D) collocation

Question

Quizplus · Accepted Answer

Collaboration tools are focused on allowing customers to work closely with the organization to provide feedback, test new products, and identify areas for improvement. This can help organizations get closer to their customers and create better products that meet their needs. Communication, co-working, and collocation tools may also be useful in this process, but collaboration is the most focused on the direct involvement of customers in product development.

Organizations Are Using ____ Tools to Get Closer to Customers