The direct cost-per-sale for orders taken through a Web site is higher than through more traditional means.
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Q1: Brick-and-mortar retailers are finding that they must
Q2: Organizations that do business over multiple channels
Q4: More than half of current Web users
Q5: The revenue generated via B2C transactions greatly
Q6: The American Customer Satisfaction Index (ACSI)E-Government Satisfaction
Q7: In many cases,companies are not large enough
Q8: At last count,businesses and citizens spent approximately
Q9: Online retailers should devote considerable attention to
Q10: Magnetic stripe processing takes longer than an
Q11: Simple e-procurement systems can support the use
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