The parents of a 4-month-old child learn that there will be long-term consequences due to the head injury sustained in a motor vehicle accident, including intellectual disability and cerebral palsy. The parents express anger at the diagnosis and project that anger on the nursing staff. Which responses by the nursing staff are appropriate? Select all that apply.
A) Referring the family to the hospital administrator
B) Recognizing that the parents' anger is a normal response to the news
C) Continuing to provide physical and emotional care to the child and family
D) Offering hospital resources to the parents in addition to continued nursing support
E) Explaining to the family that you are sorry about their child's injury but suggest they transfer the child to another hospital for their own comfort

Question

Quizplus · Accepted Answer

Referring the family to the hospital administrator or suggesting transfer to another hospital would not address the parents' anger and would not be helpful in providing care to the child and family. Recognizing that the parents' anger is a normal response to the news is important to validate their feelings and continue to build trust with the family. Continuing to provide physical and emotional care to the child and family is essential for the well-being of the child and to support the family during this difficult time. Offering hospital resources to the parents in addition to continued nursing support can help the family feel supported and provide them with necessary resources to address their child's needs.

The Parents of a 4-Month-Old Child Learn That There Will